Contact us within 12 hours to make changes to your order
Premium Quality
Necklace that last a long time.
At Personalizedscents, we take product quality very seriously.
Free Delivery
Spend over $100 to get
free shipping worldwide with 24/7 order tracking.
Easy Return
If you’re not happy with the order, ship it back to us for an exchange - no extra cost.
Frequently Asked Questions
If you haven’t found the answer you need,
email us at support@personalizedscents.com
Can I make changes to my order once it has been placed?
Can I cancel my order if I change my mind?
We accept all cancellation requests before the engraving process begins. Unfortunately, if your order has been sent to engraving, it can't be canceled.
How do I track my order?
After the order is shipped, you will receive an order update with the tracking number included.
How long before I get my return refund?
We can only offer exchanges, not refunds as the order is 100% unique and custom-made for you.